View the Troubleshooting Guide for DOT&PF Staff
Contact the Module Admins:
Submit a ticket to AlaskaNow or contact them at (907) 334-2525.
You likely need Contract Authority. Contact your Module Admin or Project Engineer if you're assigned to a project and they can grant you access.
If an incorrect password is entered three times, access to the AASHTOWare system will be temporarily suspended for a duration of 40 minutes. After this period, users will be permitted to log in using the correct password.
Check the Contract Status and ensure it is Active (displayed on the Contract Administration Summary). If the Contract Status is not Active, contact your Civil Rights and Labor Module Admin listed on your Home page, or contact them via the email listed in the Troubleshooting Guide above.
If they are a subcontractor or owner operator, make sure to add the subcontractor or owner operator to your contract.
Reference the Add a Subcontractor and Add an Owner Operator guides.
Ensure you've followed the steps above to set up the contractor to submit payroll.
Ensure you've entered a date in the Self Cert Received Date field when entering the subcontract.
Make sure that they have pressed "Show first 10" under the Vendor Payroll collapsible on their dashboard.
Setting up your Construction Project in Sitenotes
Sitenotes is a mobile application that allows construction staff to complete Daily Work Reports with ease directly from their phone or tablet. The app's offline functionality allows users without service to enter documentation throughout the day and the information will synchronize with AASHTOWare once connectivity is available.
If you're interested in using Sitenotes on your project, complete the following steps to request access:
Only Project Engineers and Project Managers will receive the confirmation email.
If you have trouble accessing or submitting the form, or do not receive a confirmation email within five business days, contact support@sitenotesapp.com and dot.awp.team@alaska.gov.
For further video trainings, guides, templates, and resources please visit the Training & Guides section.