SERVICE AREA PAGES

PWS - Prince William Sound

Supporting the Communities of: Whittier, Cordova, Valdez, Chenega Bay, Tatitlek

DISCLAIMER: Playbooks are Living Documents; Level of Service may Change!

What is a Service Area Playbook?

In an effort to provide current and relevant information specific to each of the communities served, this "playbook" is a go-to site for communities to view current service levels, vessel availability for the route (a factor of terminal compatibility and vessel characteristics), mitigation measures in place and as a way for DOT&PF to engage with communities on opportunities for service.

Please visit the main Reimagining AMHS page for more information on how the system is charting the course to reliable service through incremental phases of system improvement--starting with system stabilization and moving into recovery and full steam ahead to reliable service. The program page will also provide up-to-date reporting on metrics related to the core AMHS system health elements of crew, vessels, and budget.

What is the current service to my community?

• Status Alerts: Users can subscribe for AMHS text updates for service level changes beyond those published in the schedule. For other updates and general information, visit our website.
• Current Service Schedule: Click here to view the current service schedule, and refer to the Level of Service and Fleet Availability chart below.
• Fleet Compatibility: Of the 9 vessels in the AMHS fleet, 2 (Aurora and LeConte) are compatible with the terminals and service needs of the Prince William Sound service area. Refer to the Level of Service and Fleet Availability charts below to see which vessels are currently serving your route.

LEVEL OF SERVICE AND FLEET AVAILABILITY

Port Calls

	May	Jun	Jul	Aug	Sep	TOTAL
CHB	2	2	1	3	2	10
WRT	25	30	31	31	27	144
VDZ	11	17	18	17	12	75
TAT	4	4	4	3	3	18
CDV	21	13	13	14	19	80

Vessel Availablility

	May	Jun	Jul	Aug	Sep
CHB	AUR	AUR	AUR	AUR	AUR
WRT	AUR	AUR	AUR	AUR	AUR
VDZ	AUR	AUR	AUR	AUR	AUR
TAT	AUR	AUR	AUR	AUR	AUR
CDV	AUR	AUR	AUR	AUR	AUR

Tables have been updated to reflect the OARS Calendar as of 5/2/2023.
For planned overhaul information, please refer to Charting the Course Fleet Metrics.

What events are scheduled for my community?

The events in the table below have been requested through comments on Public Input. Requested events are reviewed to inform scheduling and supplemental service decisions. Once an event has been reviewed, this table will describe the level of service that can be provided.

REQUESTED COMMUNITY EVENTS

The events in the table below have been requested through comments on Public Input. Requested events are reviewed to inform scheduling and supplemental service decisions. Once an event has been reviewed, this table will describe the level of service that can be provided.
Event	Start Date	End Date	Location	Status
Shorebird Festival	4-May-23	7-May-23	Cordova	1Service between Cordova, Whittier
Copper River Salmon Jam	14-Jul-23	15-Jul-23	Cordova	1Service between Cordova, Whittier, Valdez
Fungus Festival	7-Sep-23	10-Sep-23	Cordova	1Service between Cordova, Whittier, Valdez

¹ Refer to the OARS calendar for vessel scheduling.

Prince William Sound Public Comment Form: Submit a Comment

What current mitigation measures are in place during the Stabilization Phase?

• Fares: All fares will follow a flat rate pricing structure until further notice.
• Policies: DOT&PF is establishing a formal policy for supporting alternative travel options during disruptions. This is informed by public comments received to date and future engagement.
• Communications: Real-time text message updates will be developed to communicate where vessels are, and ship Wi-Fi will be installed for the crew first, then expanded to passengers.

What is next?

Recovering reliability will take time. As the course to this recovery is underway, engagement with the community will help strengthen future decision-making around allocating resources as they become available.