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Disclaimer: Playbooks reflect past service levels and are being updated. The 2024 Summer Schedule is out for consideration.
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Charting the Course Toward Thriving Communities
System Health Tracker

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Like many agencies in Alaska and the nation, DOT&PF is facing unprecedented challenges such as workforce shortages, aging fleet, and supply chain issues. DOT&PF has been working to adapt to these dynamic challenges and continues to work toward reliable and predictable service as we develop the AMHS 2045 Long-Range Plan.

In October 2022, DOT&PF launched the Charting the Course | Reimagining AMHS Program to guide the system towards a thriving and healthy transportation system. The program's primary focus has been on stabilizing the system while providing transparency through monitoring and reporting of critical system elements - our crew, our vessels, and the financial resources to support service.

The dashboard below will give you a glimpse into the health of the system and its progress toward improved
overall health.

AMHS budget health shown in a chart AMHS budget health shown in a chart AMHS budget health shown in a chart

What is being tracked and reported? 

DOT&PF will continually monitor and periodically report on system health metrics in the three critical system elements of crew, fleet, and budget. Combined these metrics provide a system health check, and as service levels are improved, system health checks will continue on a regular basis to ensure that incremental improvements in the level of service do not negatively impact the reliability of the system as a whole.

  • Crew: Employee morale, the happiness and well-being of our crews and shoreside staff, is an important indicator of our ability to retain our people and the overall health of our system. The availability of crew positions and relief pool points to our ability to meet the planned schedule, as well as any increase in service level.

  • Budget: The deployment of financial resources for service and maintenance should align with projections of state appropriation levels.

  • Fleet: Needed maintenance, overhauls, and capital projects are balanced with operating needs for safe and reliable vessels. 

    round chart showing stabilization phase

Supporting our communities is critical to AMHS. As a result, mitigating measures will be implemented to help support our communities until the system reaches Full Steam Ahead status. These mitigating measures will fall into three main categories: Fares, Communications, Policies.

We are excited to embark on this new journey with you and look forward to building trust. We will be reaching out again soon with more information as the Program progresses.