SERVICE AREA PAGES

AC - Aleutian Chain

Supporting the Communities of: Chignik, Sand Point, Cold Bay, False Pass, Akutan, Dutch Harbor

DISCLAIMER: Playbooks are Living Documents; Level of Service may Change!

What is a Service Area Playbook?

In an effort to provide current and relevant information specific to each of the communities served, this "playbook" is a go-to site for communities to view current service levels, vessel availability for the route (a factor of terminal compatibility and vessel characteristics), mitigation measures in place and as a way for DOT&PF to engage with communities on opportunities for service.

Please visit the main Reimagining AMHS page for more information on how the system is charting the course to reliable service through incremental phases of system improvement--starting with system stabilization and moving into recovery and full steam ahead to reliable service. The program page will also provide up-to-date reporting on metrics related to the core AMHS system health elements of crew, vessels, and budget.

What is the current service to my community?

• Status Alerts: Users can subscribe for AMHS text updates for service level changes beyond those published in the schedule. For other updates and general information, visit our website.
• Current Service Schedule: Click here to view the current service schedule, and refer to the Level of Service and Fleet Availability chart below.
• Fleet Compatibility: Of the 9 vessels in the AMHS fleet, 2 (Aurora and LeConte) are compatible with the terminals and service needs of the Prince William Sound service area. Refer to the Level of Service and Fleet Availability charts below to see which vessels are currently serving your route.

LEVEL OF SERVICE AND FLEET AVAILABILITY

Port Calls

	May	Jun	Jul	Aug	Sep	TOTAL
CHG	2	2	2	2	4	12
SDP	2	2	2	2	4	12
KCV	2	2	2	2	4	12
CBY	2	2	2	2	4	12
FPS	1	1	1	1	2	6
AKU	2	2	2	2	4	12
UNA	1	1	1	1	2	6

Vessel Availability

	May	Jun	Jul	Aug	Sep
CHG	TUS	TUS	TUS	TUS	TUS
SDP	TUS	TUS	TUS	TUS	TUS
KCV	TUS	TUS	TUS	TUS	TUS
CBY	TUS	TUS	TUS	TUS	TUS
FPS	TUS	TUS	TUS	TUS	TUS
AKU	TUS	TUS	TUS	TUS	TUS
UNA	TUS	TUS	TUS	TUS	TUS

Tables have been updated to reflect the OARS Calendar as of 5/2/2023.
For planned overhaul information, please refer to Charting the Course Fleet Metrics.

What events are scheduled for my community?

The events in the table below have been requested through comments on Public Input. Requested events are reviewed to inform scheduling and supplemental service decisions. Once an event has been reviewed, this table will describe the level of service that can be provided.

REQUESTED COMMUNITY EVENTS

The events in the table below have been requested through comments on Public Input. Requested events are reviewed to inform scheduling and supplemental service decisions. Once an event has been reviewed, this table will describe the level of service that can be provided.
Event	Start Date	End Date	Location	Status

¹ Refer to the OARS calendar for vessel scheduling.

Aleutian Chain Public Comment Form: Submit a Comment

What current mitigation measures are in place during the Stabilization Phase?

• Fares: All fares will follow a flat rate pricing structure until further notice.
• Policies: DOT&PF is establishing a formal policy for supporting alternative travel options during disruptions. This is informed by public comments received to date and future engagement.
• Communications: Real-time text message updates will be developed to communicate where vessels are, and ship Wi-Fi will be installed for the crew first, then expanded to passengers.

What is next?

Recovering reliability will take time. As the course to this recovery is underway, engagement with the community will help strengthen future decision-making around allocating resources as they become available.