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Information Systems & Services

Jeremy Arnold
Systems Programmer 3

907-334-5913
jeremy.arnold@alaska.gov

  • Systems Architecture
  • Systems Engineering

Sandra Edwardson
Systems Services Manager

907-465-6998
sandra.edwardson@alaska.gov

  • Maintenance of existing department applications
  • Planning, scheduling, execution, and delivery of DOT&PF software projects

Robert McKnight
Senior Systems Engineer
(Oracle Systems and Databases)

907-465-8964
robert.mcknight@alaska.gov

  • Oracle Solaris Systems
  • Oracle Enterprise Databases
  • Public and Intranet Webservers
  • Solaris and Linux Application Servers
  • Oracle ZFS Storage
  • Oracle OVM and Cloud Control

Information Systems & Services website
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  • Resources & Reports
  • IS Forms & Procurement
  • Telework Information
  • Alerts & Incidents

Section Responsibilites

  • Information Services supports the Department of Transportation and Public Facilities through development and maintenance of information systems. It is responsible for the delivery of information technology services such as business applications, intelligent transportation systems, software engineering, systems architecture and design, server and database administration, network services, and data center operations. The team is also responsible for planning, coordinating, procuring, contracting, training, monitoring, and securing information resources throughout the Department. Information Services strives to optimize existing technology and implement new technologies that will improve productivity, manage costs, and meet the business needs of the agency.

  • Systems Engineering is responsible for installing and maintaining storage and server assets in support of enterprise information systems requirements. This includes maintaining Oracle Enterprise (Solaris Operating System) and MS-SQL (Windows Operating System) database servers; public and intranet webservers (Solaris and Windows Operating System); application servers, and network file and print servers. SE ensures uninterrupted access to systems through replication and regular backups. This includes ensuring server room facilities have adequate backup power and coordinating with the Department of Administration Enterprise Technology Services to provide dependable network connectivity and address technical issues or requests involving statewide services.