Shoreside Support & Administration

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Shoreside Support and Administration consists of various departments. Each department provides all of the necessary land-based support that is needed to keep the system running. Aside from Reservations located at the Juneau Central Office (JCO) and the Terminals that are located in port communities, most of these departments operate out of Ketchikan in either the Ketchikan Central Office (KCO) or the Marine Engineering Facility (MEF).

Shoreside staff prepares for docking of the MV Tustumena; © Wayde Carroll Photography

Executive Management: Includes Executive Managment with ISM

Business Development: Computer Services, Finance, Administration, Information Technology, Marketing, Reservations & Sales, Terminals and Terminal Services.

Marine Engineering: Vessel Engineering and Marine Facilities

Marine Operations: Passenger Services, Vessel Operations, Licensed & Unlicensed Dispatching, Training and Vessel Scheduling, Security, Environmental Compliance and Safety.

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