Shoreside Support & Administration
Shoreside Support and Administration consists of various departments. Each department provides all of the necessary land-based support that is needed to keep the system running. Aside from Reservations located at the Juneau Central Office (JCO) and the Terminals that are located in port communities, most of these departments operate out of Ketchikan in either the Ketchikan Central Office (KCO) or the Marine Engineering Facility (MEF).
Executive Management: Includes Executive Managment with ISM
Business Development: Computer Services, Finance, Administration, Information Technology, Marketing, Reservations & Sales, Terminals and Terminal Services.
Marine Engineering: Vessel Engineering and Marine Facilities
Marine Operations: Passenger Services, Vessel Operations, Licensed & Unlicensed Dispatching, Training and Vessel Scheduling, Security, Environmental Compliance and Safety.
Currently recruiting for:
Currently recruiting for: Administrative Assistant 1 - Juneau
Set sail on an exciting career adventure in the reservation's office at AMHS in Juneau! Picture yourself as the helm of customer satisfaction, navigating the seas of booking inquiries and ticketing tasks with flair. At AMHS, we're not just a team; we're a crew united by the love for the ocean and exceptional service. Join us in the heart of Alaska, where mountains meet the sea, and let's create memorable journeys together. Drop anchor with us by applying today - because at AMHS, every day is an opportunity for a nautical adventure!
What you will be doing:
Our Administrative Assistants are the backbone of the Ferry System, ensuring passengers are taken care of and excited for a trip on the ferry! Our administrative staff is responsible for the practice of independent judgment when making AMHS reservations for the public. This position requires excellent customer service skills, vision of teamwork, and superb judgment skills.
Become an integral part of a local community in the Great State of Alaska, and work with the DOT&PF and AMHS Central Office to facilitate travel and provide a cohesive Marine Transportation system for its members, Alaskans, and its frequent visitors.
Our organization, mission, and culture:
The State of Alaska Department of Transportation and Public Facilities' mission is to Keep Alaska Moving. We are working toward a modern, adaptable, flexible transportation system that will be resilient as we tackle our challenges. We believe collaboration, communication, and coordination increase our ability to succeed. Creating teams that are focused on results, working together, and leveraging resources across our department, with community and private sector partnerships, increases our ability to accomplish our mission and serve Alaskans.
The working environment you can expect:
This position is located in Juneau, Alaska.
Working at the Alaska Department of Transportation and Public Facilities (DOT&PF) offers a uniquely challenging and rewarding environment. With Alaska's diverse and expansive terrain, coupled with its extreme weather conditions, employees of the DOT&PF can work in various locations, including remote locations and urban centers, addressing a wide range of transportation needs. Their roles demand adaptability and resourcefulness as they maintain and improve roads, bridges, airports, ports, and public facilities in a state known for rugged terrain and extreme seasonal changes. This work not only presents professionals with a range of fascinating challenges but also allows them to contribute to developing and maintaining critical infrastructure against the backdrop of Alaska's breathtaking natural beauty, reflecting a strong commitment to safety and environmental responsibility.
The benefits of joining our team:
Joining the Alaska Department of Transportation & Public Facilities (DOT&PF) offers an array of benefits, with career growth opportunities at the forefront. As an integral part of Alaska's infrastructure development and maintenance, DOT&PF provides employees with a dynamic and diverse work environment where they can continually enhance their skills and climb the career ladder. The department values professional development, offering training programs and mentorship opportunities to help individuals expand their expertise and advance in their chosen fields. With the vast and unique challenges of Alaska's geography and climate, employees can work on groundbreaking projects that contribute to the state's growth, making the DOT&PF an ideal choice for those seeking a fulfilling and evolving career in transportation and public facilities.
The State of Alaska has a generous benefits package and an excellent retirement plan. Please see here for more information: https://doa.alaska.gov/dop/workplace/benefits/.
The DOT&PF core values are integrity, excellence, and respect. We support an environment focused on teamwork and collaboration to achieve results. We succeed in achieving our transportation mission through building credibility with our customers, stakeholders, and the public. A successful candidate will have sound judgment, decision-making, and a strong ethical and professional conduct history.
Who we are looking for:
Any combination of education and/or experience that provides the applicant with the core competencies of:
- Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
- Problem Solving: identifies problems; determines accuracy and relevance of information uses sound judgment to generate and evaluate alternatives and to make recommendations.
- Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.
- Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Team Building: Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
Currently recruiting for: Ferry Terminal Agent 1 (Seasonal)- WRANGELL
The Alaska Marine Highway System is seeking a dedicated and customer-focused Ferry Terminal Agent 1 to join our team in Wrangell, Alaska. As a Terminal Agent 1, you will play a crucial role in ensuring the safe and efficient operation of our ferry terminal facilities. Responsibilities include assisting passengers with ticketing and boarding processes, providing information and assistance, and maintaining a clean and organized terminal environment. If you're passionate about providing top-notch service and are excited to be part of Alaska's essential transportation network, we encourage you to apply and embark on this rewarding journey with us.
What you will be doing:
In this role, you will work with a fun, team-oriented office and provide support to staff, Alaskan customers and tourist visiting. Including tying and untying vessels, operating the hydraulic ramp, using a computerized reservation system, printing tickets for passengers, and staging vehicles for loading. This position will give you the tools and knowledge you will need to advance with AMHS and help you to achieve your long-term career goals.
Our organization, mission, and culture:
The State of Alaska Department of Transportation and Public Facilities' mission is to Keep Alaska Moving. We are working toward a modern, adaptable, flexible transportation system that will be resilient as we tackle our challenges. We believe collaboration, communication, and coordination increase our ability to succeed. Creating teams that are focused on results, working together, and leveraging resources across our department, with community and private sector partnerships, increases our ability to accomplish our mission and serve Alaskans.
The working environment you can expect:
This position is located in Wrangell, Alaska.
Working at the Alaska Department of Transportation and Public Facilities (DOT&PF) offers a uniquely challenging and rewarding environment. With Alaska's diverse and expansive terrain, coupled with its extreme weather conditions, employees of the DOT&PF can work in various locations, including remote locations and urban centers, addressing a wide range of transportation needs. Their roles demand adaptability and resourcefulness as they maintain and improve roads, bridges, airports, ports, and public facilities in a state known for rugged terrain and extreme seasonal changes. This work not only presents professionals with a range of fascinating challenges but also allows them to contribute to developing and maintaining critical infrastructure against the backdrop of Alaska's breathtaking natural beauty, reflecting a strong commitment to safety and environmental responsibility.
The benefits of joining our team:
Joining the Alaska Department of Transportation & Public Facilities (DOT&PF) offers an array of benefits, with career growth opportunities at the forefront. As an integral part of Alaska's infrastructure development and maintenance, DOT&PF provides employees with a dynamic and diverse work environment where they can continually enhance their skills and climb the career ladder. The department values professional development, offering training programs and mentorship opportunities to help individuals expand their expertise and advance in their chosen fields. With the vast and unique challenges of Alaska's geography and climate, employees can work on groundbreaking projects that contribute to the state's growth, making the DOT&PF an ideal choice for those seeking a fulfilling and evolving career in transportation and public facilities.
The State of Alaska has a generous benefits package and an excellent retirement plan. Please see here for more information: https://doa.alaska.gov/dop/workplace/benefits/.
The DOT&PF core values are integrity, excellence, and respect. We support an environment focused on teamwork and collaboration to achieve results. We succeed in achieving our transportation mission through building credibility with our customers, stakeholders, and the public. A successful candidate will have sound judgment, decision-making, and a strong ethical and professional conduct history.
Who we are looking for:
Any combination of education and/or experience that provides the applicant with the core competencies of:
- Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
- Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
- Clerical: Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.
- Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Currently recruiting for: Vessel Construction Manager 1 / 2
Ahoy there, maritime maestros! We're on the lookout for a fearless and skilled Vessel Construction Manager to join our crew in the picturesque Alaska, where the mountains meet the sea and the wild Alaskan spirit runs deep. As the conductor of our nautical symphony, you'll be orchestrating the construction of vessels that'll brave the untamed waters of the Last Frontier. If you're passionate about turning ship dreams into steel reality, navigating through blueprints like a captain through open seas, and you've got the leadership chops to keep a shipyard on course, then weigh anchor and set sail towards a career with the Alaska Marine Highway System. Adventure awaits - both in the job and the breathtaking Alaskan wilderness that surrounds it!
Please read the minimum qualifications carefully, which have recently been updated. This position can be filled as a Vessel Construction Manager 1 or 2, depending on the experience of the selected applicant. The salary information is listed below:Pay is based on the location of the selected applicant; salaries will be discussed at the time of the interview.
Vessel Construction Manager 1: $2994.75 Biweekly
Vessel Construction Manager 2: $3199.50 Biweekly
What you will be doing:
In this capacity, you will assume the position of design and construction manager, overseeing the construction, enhancements, and upgrades of small, medium, and large vessels. As the Manager of Vessel Construction, your responsibilities encompass working closely with various stakeholders to develop bid documents, supervise service and construction agreements, and serve as the on-site Resident Engineer for AMHS during construction endeavors, whether within in-state or out-of-state shipyards. Your role extends to providing assistance to AMHS Project Managers, managing contracts, fostering collaboration with contractors, suppliers, and other involved parties for contract negotiations, proposal reviews, and ensuring the selection of dependable partners for construction initiatives. Furthermore, you will play a pivotal role in upholding safety regulations and protocols, establishing a secure working environment for construction teams by adhering to maritime safety standards and best practices.
In the capacity of Vessel Construction Manager 1:
This role functions as the project manager for small vessel repair, refurbishment, and upgrades. It may also serve as an assistant on medium to large vessel projects. The primary responsibility is coordinating with stakeholders to prepare bid documents and oversee the execution of construction contracts at the shipyard.
In the capacity of Vessel Construction Manager 2:
This role serves as the project manager for medium to large vessel repair, refurbishment, upgrades, or new builds. The primary focus is on coordinating with stakeholders to prepare bid documents and managing the construction contract at the shipyard.
Our organization, mission, and culture:
The State of Alaska Department of Transportation and Public Facilities' mission is to Keep Alaska Moving. We are working toward a modern, adaptable, flexible transportation system that will be resilient as we tackle our challenges. We believe collaboration, communication, and coordination increase our ability to succeed. Creating teams that are focused on results, working together, and leveraging resources across our department, with community and private sector partnerships, increases our ability to accomplish our mission and serve Alaskans.
The working environment you can expect:
This position can be located anywhere in Alaska, so frequent travel will be required if it is outside of Ketchikan.
Working at the Alaska Department of Transportation and Public Facilities (DOT&PF) offers a uniquely challenging and rewarding environment. With Alaska's diverse and expansive terrain, coupled with its extreme weather conditions, employees of the DOT&PF can work in various locations, including remote locations and urban centers, addressing a wide range of transportation needs. Their roles demand adaptability and resourcefulness as they maintain and improve roads, bridges, airports, ports, and public facilities in a state known for rugged terrain and extreme seasonal changes. This work not only presents professionals with a range of fascinating challenges but also allows them to contribute to developing and maintaining critical infrastructure against the backdrop of Alaska's breathtaking natural beauty, reflecting a strong commitment to safety and environmental responsibility.
The benefits of joining our team:
Joining the Alaska Department of Transportation & Public Facilities (DOT&PF) offers an array of benefits, with career growth opportunities at the forefront. As an integral part of Alaska's infrastructure development and maintenance, DOT&PF provides employees with a dynamic and diverse work environment where they can continually enhance their skills and climb the career ladder. The department values professional development, offering training programs and mentorship opportunities to help individuals expand their expertise and advance in their chosen fields. With the vast and unique challenges of Alaska's geography and climate, employees can work on groundbreaking projects that contribute to the state's growth, making the DOT&PF an ideal choice for those seeking a fulfilling and evolving career in transportation and public facilities.
The State of Alaska has a generous benefits package and an excellent retirement plan. Please see here for more information: https://doa.alaska.gov/dop/workplace/benefits/.
The DOT&PF core values are integrity, excellence, and respect. We support an environment focused on teamwork and collaboration to achieve results. We succeed in achieving our transportation mission through building credibility with our customers, stakeholders, and the public. A successful candidate will have sound judgment, decision-making, and a strong ethical and professional conduct history.
Who we are looking for:
Any combination of education and/or experience that provides the applicant with the core competencies of:
- Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Stakeholder Management: Knowledge of the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort; including those actively involved, those who exert influence over the process and its results, and those who have a vested interest in the outcome (positive or negative).
- Contracting/Procurement: Knowledge of various types of contracts, techniques, or requirements (for example, Federal Acquisitions Regulations) for contracting or procurement, and contract negotiation and administration.
Special note: There are no certifications, registrations required for this position. The incumbent must be able to freely move around on board a vessel through the crew spaces, tanks, voids etc... that are not normally ADA accessible.
To view the general description and example of duties for the position please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs