Contact Us

Fireweed and a ferry in Auke Bay © Allison Neussl

For assistance with schedules, routes, fares, availability and to book a sailing please call our reservations call center during working hours. They will best be able to assist you.

Reservations & Customer Service
Monday-Friday, 8:00am - 3:30pm AST
- (800) 642-0066 Toll Free
- (907) 465-3941 Phone | (907) 465-8824 Fax
- P.O. Box 112505 | 6858 Glacier Highway
  Juneau, Alaska | 99811-2505
- Customer service comments and concerns:
  dot.amhs.customer@alaska.gov
- All commercial equipment:
  dot.amhs.commercial@alaska.gov
- Youth group travel information:
  dot.amhs.youth@alaska.gov
- Group (10+ people) travel information:
  dot.amhs.tour@alaska.gov
- Online customer service survey:
  http://www.surveygizmo.com/

2026 State Holidays Observed
Please call on the next business day
- 01/01/26 : New Year's Day
- 01/19/26 : Martin Luther King, Jr.'s Birthday
- 02/16/26 : Presidents' Day
- 03/30/26 : Seward's Day
- 05/25/26 : Memorial Day
- 06/19/26 : Juneteenth Day
- 07/04/26 : Independence Day
- 09/07/26 : Labor Day
- 10/18/26 : Alaska Day (observed 10/19)
- 11/11/26 : Veterans' Day
- 11/26/26 : Thanksgiving Day
- 12/25/26 : Christmas Day

Operations & Administration
- (907) 228-7257 Phone
- 7037 N. Tongass Highway
  Ketchikan, Alaska | 99901
- Comments regarding the AMHS vessel schedule:
  kerri.traudt@alaska.gov
- For News Media inquiries, please contact the AMHS Public Information Officer
- Content Production Proposals:
  Request Form
- Inquiries for Controlled Substances and Alcohol Testing Information: please contact anthony.karvelas@alaska.gov

The flag flying on the back of the MV Malasapina © Lands End Outfitter / Alaska Marine Highway System

Terminal Contact Numbers
- (360) 676-8445 Bellingham Terminal
- (907) 424-7333 Cordova Terminal
- (907) 766-2111 Haines Terminal
- (907) 235-8449 Homer Terminal
- (907) 945-3292 Hoonah Terminal
- (907) 465-8853 Juneau / Auke Bay Terminal
- (907) 228-6886 Ketchikan Terminal
- (907) 486-3800 Kodiak Terminal
- (907) 772-3855 Petersburg Terminal
- (907)465-3941 Prince Rupert Terminal Information
- (907) 234-7868 City of Seldovia
- (907) 747-8737 Sitka Terminal
- (907) 983-2941 Skagway Terminal
- (907) 835-4436 Valdez Terminal
- (907) 472-2378 Whittier Terminal
- (907) 874-2021 Wrangell Terminal

Lost & Found
- (907) 465-4033
- Monday through Friday 7:30 AM – 4:00 PM
- dot.amhs.lost.found@alaska.gov